What are cookies?
Cookies are tiny text files stored on your computer or mobile device by websites that you visit. They are widely used in order to make websites work, or work more effectively, as well as to provide functionalities for the visitors that may, for example, enhance visitor friendliness.
To get the most out of the website, you need to have all cookies enabled. If you don't wish to enable cookies or wish to disable specific cookies, you will still be able to use the website but may not be able to use all of its features or functions. Please see the section below on how to manage your cookies.
Cookies we use and purposes
Cookies are used for a variety of purposes. For example, they enable visitors to use our shopping services, they calculate web statistics, provide online advertising and they improve visitors’ experience on our websites. As your privacy is important to us, we would like to inform you about which cookies are used on our websites, as well as why we use them.
We may use the following cookies on our websites:
Functional cookies: these cookies are essential in order to ensure that our website operates properly. They are used to save preferences, detect misuse of our website and services and to distribute the load on our servers, which keeps our website available. Certain services you requested cannot be provided without these cookies.
Web statistics cookies: these cookies are used to determine which parts of our website visitors are most interested in. This enables us to make the structure, navigation, and content of our website as user friendly as possible. Specifically, these cookies are used to (i) keep track of the number of visitors to our web pages; (ii) keep track of the amount of time each user spends on our web pages; (iii) determine the order in which a visitor visits the various pages of our website; (iv) assess which parts of the website need to be changed; and (v) optimise the website. Software from third parties (Google Analytics and Optimizely) may be used for these purposes.
Google Analytics uses "performance cookies" to analyze how you use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States, a country that does not offer an equivalent level of protection of privacy to that applicable in the European Union. This website uses Google Analytics with the expansion 'anonymizeIp()'; therefore, only abbreviated IP addresses will be further processed, so that a direct connection to the individual user is eliminated. Your IP address will be shortened beforehand by Google (i.e. the last octet of the IP address will be anonymized) within member states of the European Union or in other signatory states of the Treaty on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google Server in the United States and shortened there. Google will use this information on behalf of the website operator for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services to website operators relating to website activity and Internet usage. Google will not associate the IP address transmitted under Google Analytics by your browser with other data held by Google. You may prevent the use of Google Analytics by disabling cookies in the browser's set up screen. You may prevent the storage of cookies by selecting the appropriate settings on your browser software. You may prevent Google from recording the data generated by the cookie and pertaining to your use of the website (including your IP address), or processing these data by downloading and installing the following browser plug-in available through Google at the following. Google's Privacy Notice is located at here.
If you wish to disable Google Analytics please click here: Disable Google Analytics. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website.
Feedback cookies: these cookies are used to share your ideas, questions, ratings, problems and feedback with us and other users of our websites. Get Satisfaction also stores cookies to distribute the load of the webservers.
Advertising cookies: our websites may also enable third-party tracking mechanisms to collect data over time and across unaffiliated websites for use in interest-based advertising. For example, third parties may use the fact that you visited the website(s) to target online ads for our products and services to you on third party websites. In addition, our third-party advertising partners might use information about your use of the services to help target third party advertisements based on your online behavior in general.
We or our third-party service providers also may use collected information to establish connections among related web browsers and devices (such as smartphones, tablets, computers, and TVs) for targeted advertising, analytics, attribution, and reporting purposes. These third parties may match your browsers or devices if you log into the same online service on multiple devices or if your devices share similar attributes that support an inference that they are used by the same person or household. This means that information about your activity on websites or apps on your current browser or device may be combined with information collected from your other browsers or devices.
Other cookies: this category includes cookies that do not fit into one of the above cookie categories.
How to manage cookies
If you do not want our website to store cookies on your computer or mobile device, you can change your browser settings. You can adjust your setting so that you receive a warning before certain cookies are stored. Another option is to adjust your settings so that your browser refuses most of our cookies or only certain cookies.Please be aware that if you do not want to accept any cookies, we cannot guarantee that our website will function properly. It may be that several functions will be unavailable to you or that you will even be unable to view certain parts of the website.
Please note that you will have to change your settings for each browser and device you use. The procedures for changing your settings and cookies differ from browser to browser. If necessary, use the help function on your browser or click on one of the links below to go directly to the user manual for your browser:
- Internet Explorer
- Mozilla Firefox
- Google Chrome
There are also software products available that can manage cookies for you.
Changes to the policy
Contact and queries
If you have any questions about the cookies used on our website, please contact us at email@example.com and indicate the nature of your query.